Frequently Asked Questions (FAQs)

1. What products do you offer?

We offer a curated collection of fashion apparel, accessories, and lifestyle products designed to elevate your style. From trendy outfits to must-have accessories, Artistix.store has it all.

2. Are your products original and high quality?

Absolutely! We ensure that all our products are made with quality materials and meet our strict quality control standards before reaching you.

3. How can I place an order?

Simply browse our collections, add your favorite items to the cart, and proceed to checkout. We offer a smooth, secure, and user-friendly shopping experience.

4. What payment methods do you accept?

We accept all major debit/credit cards, bank transfers, and digital wallets. Local payment options are also available based on your region.

5. Do you offer cash on delivery (COD)?

Yes, we offer COD in selected areas. You will see the option during checkout if it's available for your location.

6. How long will it take to receive my order?

Delivery time varies by location, but typically:

  • Local orders: 3–5 business days
  • International orders: 7–14 business days

You will receive a tracking link once your order is shipped.

7. Do you offer international shipping?

Yes, we ship worldwide! Shipping rates and times vary depending on your location and will be calculated at checkout.

8. Can I track my order?

Yes! Once your order is dispatched, you will receive a tracking number via email or SMS to monitor your package.

9. What is your return/exchange policy?

We offer hassle-free returns and exchanges within 7 days of delivery on eligible items. Items must be unused, in original packaging, and with tags attached.

Note: Some items like accessories or clearance items may be non-returnable.

10. How can I contact customer support?

You can reach our support team via:

11. Do you offer any discounts or promotions?

Yes! We frequently run exclusive sales and offer discount codes. Follow us on Instagram and subscribe to our newsletter to stay updated.

12. How do I choose the right size?

Each product page includes a size chart for your reference. If you're unsure, feel free to reach out and we'll guide you to the perfect fit.

Thank you!